By Fate Vintage is dedicated to providing you a seamless shopping experience, which is why we offer our Authenticity Guarantee.

All items are sourced directly from reputable and trusted providers, undergoing extensive rounds of authentication. We carefully examine each item through our in-house authentication process and enlist third-party authenticators when needed to ensure confidence in every purchase.

In the highly improbable scenario of a proven counterfeit purchase, we ensure hassle-free returns for a full refund. Although this provision has never been required, it is included in our agreement to provide additional customer security.

Yes. Whilst operating within Australia, we offer international shipping options on all purchases. 

Any import duties and taxes outside Australia are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We are not in charge or in control of these charges as customs policies vary by country. If you have any questions related to customs charges, we kindly ask you to contact your local customs office.

By Fate Vintage is not liable for any delays with orders because of custom clearances or issues at the destination.

All products sold on By Fate Vintage are thoughtfully curated both locally and internationally from reputable providers. 

At By Fate Vintage, we prioritise transparency in disclosing product conditions, striving to provide the most accurate descriptions and detailed photo references.

We use a grading scale to indicate the overall condition of each pre-loved item as well as a description, and include images that highlight all aspects relevant to the assigned grade.

Grading Scale Ranges: Pristine like new, excellent, great, good, fair.

We pride ourselves on curating a collection that meets our brand's high standards. Due to the unique nature of our sourcing process, some products may take longer to restock. To stay updated on new arrivals and never miss a drop, we recommend following us on social media and signing up for our email list!

Unfortunately, we do not offer holds on items due to high demand. If you have your eye on something in an upcoming drop, we would recommend purchasing promptly to avoid disappointment. Once it's gone, it may be gone forever.